Return Policy 

Return Policy 

🔄 Return & Refund Policy – Domestic Orders (India)
🧵 Return Process

At Fabrics2Buy.com, we take great care in ensuring that every fabric, lace, jacquard, and accessory meets our quality standards before dispatch.

We do not accept returns for products that have been used, cut, washed, damaged, or altered in any way.

You are eligible for a return or exchange only under the following conditions:

You receive a wrong item from our side.

The product is genuinely defective or damaged upon delivery.

All returned items will be inspected.

If the issue is found from your side (e.g., item used, cut, or altered), the return/refund will not be approved.

If it’s verified to be an issue from our side, you will receive a full refund or exchange, depending on stock availability.

Note: Please file your return request within 7 days from the date of delivery.

Returned items must be:

Unused and unwashed

In original packaging

With original invoice, tags, and labels

Any free or gift items must also be returned unused

🚚 Return Shipping

If the error is ours (wrong or defective product), we’ll arrange the pickup and cover the return delivery cost.

If the return is due to a customer mistake (e.g., wrong item ordered), the customer must bear the return shipping charges.

⚖️ Legal Jurisdiction

All legal matters and disputes related to orders (B2B or B2C) fall under the Delhi court jurisdiction.

💰 Refund Policy

If the correct replacement product is out of stock, we’ll issue a 100% refund without any deduction.

Refunds are processed only after the returned product is received and inspected.

Refunds will reflect in your account within 5–7 business days after approval.

🚫 Cancellation Policy

Orders can be cancelled only before dispatch.

Once your order has been shipped, cancellation is not possible.

To cancel, please contact our team immediately.

📞 Customer Care

If you receive a damaged or defective product, contact us within 7 days of delivery with your order details.

Email: sahniexpofab@gmail.com

Call / WhatsApp: +91 99715 77995

Include your order number and a short description or photo of the issue.
After verification, our team will process your exchange or refund and send a confirmation email.

🌍 Return & Refund Policy – International Orders
📦 Return Process

At Fabrics2Buy.com, we ensure your order reaches you safely, no matter where you are.

If you receive a damaged, defective, or wrong item, you can request a return or exchange.

All international returns are subject to inspection:

If the issue is from our side, you’ll receive a free exchange or full refund — with no return shipping fees.

If the item is found damaged or altered by the customer, returns or refunds will not be accepted.

Please file your return request within 7 days of receiving your order.

Returned items must be:

Unused and unwashed

In their original packaging

With original tags, labels, and invoice

Any gifted items must also be returned unused

📦 Premium International Packaging

We use durable, high-quality packaging to ensure your fabrics and accessories arrive in perfect condition, protected from damage during international transit.

💰 Refunds for International Orders

If your replacement product is out of stock, you’ll receive a 100% refund.

Refunds are processed after we receive and inspect the returned product.

🚫 International Cancellation Policy

Orders can be cancelled only before dispatch.

Once dispatched, cancellations cannot be accepted.

To cancel, contact us at:
📞 +91 99715 77995

📞 International Customer Support

If you receive a wrong or damaged item, please reach out to us:

Email: sahniexpofab@gmail.com

Call / WhatsApp: +91 99715 77995

Share your order number, issue details, and photo proof.
After verification, we will process your refund or exchange and notify you via email.

⚠️ Note

By purchasing from Fabrics2Buy.com, you agree to the terms of this Return, Refund & Cancellation Policy.